Get Ready For A New Standard In The Towing Industry

Coach-Net, a name you already know and trust, is changing the name of our dispatch operations to Pinnacle Dispatch Solutions. The change reflects our expansion into new markets, new products, and new business relationships. It also underscores our unparalleled commitment to a concierge-class level of service and to you, our towing partners.

 

Our Commitment to You

With Pinnacle - you are a partner, not a vendor. Pinnacle remains committed to building a partnership with you to increase your revenue and grow your business. We offer you increased dispatch volume, competitive rates, online billing, fast payment, highly trained dispatchers, and a dedicated vendor relations staff available to speak directly with you. When you partner with Pinnacle, you have access to support such as:

  • Digital dispatch technology
  • Light, medium, and heavy duty dispatches
  • Flexible payment options
  • Innovative Preferred Partner Program

 

Service Partners dedicated to customer service are our first priority and receive most of our business. To ensure Pinnacle rewards its service providers fairly, we have implemented a service provider rating program. Partners who fill out a contract, score well on customer satisfaction surveys, have appropriate equipment, meet ETAs and maintain current insurance licenses receive a higher rating and are offered more dispatches. It's a win for you, Pinnacle, and the customers we share.

 

Become A Preferred Partner

Our philosophy is simple: when we win, you win. Our innovative Preferred Partner Program with an incentivized bonus structure can get you on the road to making more money by fulfilling these simple requirements:

  • Maintaining A High Call Acceptance Score
  • Quick Response Times and Meeting ETAs
  • Highest Customer Satisfaction Scores
  • Professionalism and a customer-focused attitude

 

Already a partner? Log In to find out more. Ready to join our network? Click here to complete an application.

 

Pinnacle Partner Portal Features

We understand you are running a business and have financial obligations. That is why we are committed to paying you quickly for services rendered. We offer flexible billing options that allow us to process your invoice faster, resulting in expedited payment.

The Pinnacle Partner Portal Application that will allow you to easily interact with the Pinnacle Partner Network from any computer. Some of the benefits include:


Online Invoicing

We often are told that our online processing is the easiest in the industry. Submit your invoice by logging in to the Pinnacle Partner Portal and your payment will be processed within 10 days.

Partner Dashboard

Get insight into your Service Ratings, Administrative Ratings and access other features through our informative ISP Partner Portal.

Direct Deposit

Enjoy the flexibility and convenience of having your payment directly deposited into your bank account. Or, if you prefer, we will mail your check to you.

Manage Locations and Areas Serviced

Set up and maintain your Dispatch locations and designate ZIP Code based service areas to make sure you receive dispatches that accurately reflect your coverage areas.

Mail or Fax Invoices

Payment is issued within 30 days if you mail or fax your invoice.

Manage Users

Set up sub accounts with restricted security access so different departments can access your account without divulging sensitive information.

What Our Service Network Customers Are Saying about the Pinnacle Partner Network

  • It is a relief to work with a company that is always striving to help its service providers as well as its members.

    Mona Chiusano, Casey's Auto Service, Inc.

  • ...with the variety of towing calls your company handles, we have had a good source of revenue from Pinnacle Dispatch Solutions.

    John Hill, Southern Kentucky Towing Services

  • Pinnacle Dispatch Solutions's Vendor Relations staff is among the friendliest in the business. They are always available to answer any of my questions or help solve any of my concerns. Pinnacle Dispatch Solutions's staff is among the most professional in the business. The dispatchers are always concise and accurate.

    Mike Inman, Auto Rescue

What are you waiting for?

The Pinnacle Partner Portal offers professional service providers like you a cutting-edge way to conduct business online.

 

Register to use the Pinnacle Partner Portal     Apply to become a Partner