Coach-Net, a name you already know and trust, is changing the name of our dispatch operations to Pinnacle Dispatch Solutions. The change reflects our expansion into new markets, new products, and new business relationships. It also underscores our unparalleled commitment to a concierge-class level of service and to you, our towing partners.
With Pinnacle - you are a partner, not a vendor. Pinnacle remains committed to building a partnership with you to increase your revenue and grow your business. We offer you increased dispatch volume, competitive rates, online billing, fast payment, highly trained dispatchers, and a dedicated vendor relations staff available to speak directly with you. When you partner with Pinnacle, you have access to support such as:
Service Partners dedicated to customer service are our first priority and receive most of our business. To ensure Pinnacle rewards its service providers fairly, we have implemented a service provider rating program. Partners who fill out a contract, score well on customer satisfaction surveys, have appropriate equipment, meet ETAs and maintain current insurance licenses receive a higher rating and are offered more dispatches. It's a win for you, Pinnacle, and the customers we share.
Our philosophy is simple: when we win, you win. Our innovative Preferred Partner Program with an incentivized bonus structure can get you on the road to making more money by fulfilling these simple requirements:
We understand you are running a business and have financial obligations. That is why we are committed to paying you quickly for services rendered. We offer flexible billing options that allow us to process your invoice faster, resulting in expedited payment.
The Pinnacle Partner Portal Application that will allow you to easily interact with the Pinnacle Partner Network from any computer. Some of the benefits include: